Admitting Department
Fast, coordinated admissions from registration to room assignment
Admitting Department
Our team handles patient registration, admission, insurance verification, and bed assignment — ensuring a smooth and fast start to every hospital stay for patients.
Services Offered
- 24/7 Inpatient and Outpatient Admission
- Emergency Room to Ward Admission
- Insurance, HMO, PhilHealth, and financial assistance orientation
- Bed availability and room assignment
- Patient records and documentation support
Conditions for Admission
- Medical cases requiring inpatient care
- Surgical cases for planned or emergency procedures
- Pediatric illnesses
- Maternity and newborn care
- Specialty referrals from attending physicians
- Infections requiring IV antibiotics
Admission Workflow
- Patient and watcher registration
- Pre-admission clearance and requirements check
- Billing estimates and advanced payment
- Transfer or referral admission from other hospitals
- Discharge billing and clearance assistance
What to Expect
Check in: Present the doctor’s admission order, patient ID, and watcher's ID
Assessment: your insurance or coverage and room options are reviewed.
Admission: after clearance, room assignment is facilitated within 30 minutes.
Support: 24/7 assistance for billing questions and transfer needs.
Technology & Equipment
Electronic Medical Records (EMR) system for faster processing
Real-time bed management system
Online HMO and PhilHealth verification
Digital billing and payment counters
Coordinated Departments
Pediatrics
Internal Medicine
Surgery
OB-GYN
Other attending physician specialties
Frequently Asked Questions
Do I need a doctor's order to be admitted?
No. Even walk-in patients can be admitted.
Can I choose my room?
Yes, subject to availability. The team will offer all available options within your coverage.
Is PhilHealth accepted?
Yes. PhilHealth benefits are processed for eligible members.
Contact & Appointment
Department Head
Mr. Ronald Estrada
Office Location
4th Floor, Room 431
Pampanga Medical Specialist Hospital, San Antonio, Guagua, Pampanga 2003 Philippines
Please inquire at the Admitting Department desk for email concerns.